Heritage Hotel - Queenstown

91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Heritage Hotel - Queenstown

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

Jacuzzi

Overview

The unique Heritage Hotel is a 4-star property set next to Shotover River, The Remarkables and Queenstown Hill. Since 1996, it has been hosting guests in the center of Queenstown.

Heritage Hotel is 20 minutes' walk from the center of Queenstown. Skyline Gondola and Luge and Queenstown Garden are about 15 minutes' walk away.

The hotel offers magnificent location close to lakes and forests.

Guests can reach Heritage Hotel by car from Queenstown airport in 10 minutes.

Rooms

This property comprises 175 rooms featuring Standard Studio Suite, Deluxe Family Room and Two-Bedroom Room with multi-channel TV, a kitchenette, a dressing area, a patio and an iron with ironing board. Some rooms feature views over Lake Wakatipu and Remarkables Mountain. They boast European décor and offer coffee/tea makers, an electric kettle and a fridge.

Eat & Drink

A deluxe breakfast is served daily. The lobby bar stocks coffee and tea to enjoy in a special atmosphere.

A buffet breakfast is served at the price of NZD 31 per person per night. 

Services

Business travelers can use a business corner, secretarial services and a conference room available on site.

Relax

Ski facilities feature ski equipment rental, a ski storage room and ski rental. Such activities as boating, mountain biking and snow skiing are also provided.

Internet

Wireless internet is available in public areas for additional charge

Wireless internet is available in the hotel rooms for additional charge

Guest Parking

Paid private parking is possible on site.

Number of rooms:   175.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Skiing
  • Tennis court
  • Fitness center
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Hearing impaired services
  • Grocery shopping service
  • Ski equipment rental
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Swim-up bar
  • Bar/Lounge
  • Catering service

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • DVDs/Videos for children

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach umbrellas
  • Health club
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Massage
  • Barbeque grills
  • Garden area
  • Library
  • Television in lobby
  • Reflex massage

Room view

  • Garden view
  • Lake view
  • Mountain view
  • Pool view

Room facilities

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Patio
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Washing machine
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Electric kettle

Media

  • Paid movies/Video
  • Cable/Satellite television
  • Direct dial telephone
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  10 am

Children and extra beds

  • All children under the age of 14 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of NZD 38.25 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Heritage Hotel - Queenstown Queenstown location
Show big map »

Hotel Address:

91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111

Get directions
City Center
  • Queenstown
    1.1 mi
Airports
Restaurants
  • MacKenzies Bar & Restaurant @ The Heritage
    200 ft
  • Vknow (cuisine: Contemporary)
    2600 ft
Ski areas
  • Coronet Peak
    1.1 mi
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  10 am
  • Number of rooms:
    175

Hotel Awards

New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Rooms and availability

Two-Bedroom Room
Check Prices
— Less information+ More information
Heritage Standard Studio SuiteHeritage Standard Studio SuiteHeritage Standard Studio Suite
Standard Studio Suite
Bed type: Double bed or Twin beds
Size: 475 sq. feet
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  • Shower
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Studio Suite, Lake View

Room facilities
    Heritage Two-Bedroom SuiteHeritage Two-Bedroom SuiteHeritage Two-Bedroom Suite
    Two-Bedroom Suite
    Bed type: 2 Super King-size beds or Twin beds or Double bed
    Size: 475 sq. feet
    Check Prices
    • Shower
    — Less information+ More information

    Suite, 2 Bedrooms, Lake View

    Room facilities
      Heritage SuiteHeritage SuiteHeritage Suite
      Suite
      Bed type: 1 Super King-size bed
      Size: 475 sq. feet
      Check Prices
      • Shower
      — Less information+ More information
      Room facilities
        Family Room
        Bed type: Double bed
        Check Prices
        — Less information+ More information
        Room facilities
          Heritage Executive Deluxe Double RoomHeritage Executive Deluxe Double RoomHeritage Executive Deluxe Double Room
          Executive Deluxe Double Room
          Bed type: Double bed
          Size: 435 sq. feet
          Check Prices
          • Shower
          — Less information+ More information

          Executive Deluxe Room

          Room facilities
            Heritage Deluxe RoomHeritage Deluxe RoomHeritage Deluxe Room
            Deluxe Room
            Bed type: 1 Super King-size bed or Double bed or Double bed or Twin beds
            Size: 280 sq. feet
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Deluxe Room

            Room facilities
              Heritage Deluxe Family RoomHeritage Deluxe Family RoomHeritage Deluxe Family Room
              Deluxe Family Room
              Size: 360 sq. feet
              Check Prices
              • Shower
              — Less information+ More information
              Room facilities

                How to reach hotel

                hotel Heritage Hotel - Queenstown Queenstown location
                Show big map »

                Hotel Address:

                91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111

                Get directions
                City Center
                • Queenstown
                  1.1 mi
                Airports
                Restaurants
                • MacKenzies Bar & Restaurant @ The Heritage
                  200 ft
                • Vknow (cuisine: Contemporary)
                  2600 ft
                Ski areas
                • Coronet Peak
                  1.1 mi
                Hotel information
                • Check-In:
                  from  2 pm
                • Check-Out:
                  until  10 am
                • Number of rooms:
                  175

                Hotel Awards

                New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

                According to guest reviews, the hotel has been rated as
                Best Design Hotels in New Zealand

                Use Badge

                Heritage Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                Tourist attractions

                • Tss Earnslaw - 4300 ft

                Popular areas

                • City Center - 1.1 mi

                Places of interest

                • Shotover River - 1.6 mi

                Amusement

                Local attractions

                • Kiwi Birdlife Park - 5000 ft
                  Brecon St, Queenstown
                • Coronet Peak - 1.1 mi
                  QueenstownNew Zealand
                • Moke Lake - 4.4 mi
                  Moke Lake Road, Queenstown
                • Arrow River - 1.1 mi
                  QueenstownNew Zealand
                • Queenstown Hill - 1.4 mi
                  Belfast Street, Queenstown

                Near the hotel

                • Queenstown Garden - 4500 ft
                  Next to Marine Parade, Queenstown
                • Underwater World Aquarium - 4900 ft
                  Rees St, Queenstown

                Restaurants nearby

                • MacKenzies Bar & Restaurant @ The Heritage - 200 ft

                  Address: 91 Fernhill Road
                  Phone: 03 4501500

                  62% likes this, based on 19 reviews

                • Ben Lomond Restaurant - 2900 ft

                  Address: 38 Lake Esplanade
                  Phone: 03 442 7600

                  74% likes this, based on 29 reviews

                • Vknow - 2600 ft

                  Address: Cnr Fernhill Road & Richards Park Lane
                  Phone: 442 5444

                  78% likes this, based on 200 reviews
                  Cuisine: Contemporary

                • Lombardi - 3300 ft

                  Address: 10-18 Brunswick St
                  Phone: +64 3 442 4990

                  85% likes this, based on 90 reviews
                  Cuisine: European, New Zealand

                Hotel information
                • Check-In:
                  from  2 pm
                • Check-Out:
                  until  10 am
                • Number of rooms:
                  175

                Hotel Awards

                New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

                According to guest reviews, the hotel has been rated as
                Best Design Hotels in New Zealand

                Use Badge

                Hotels nearby

                Heritage Reviews

                Guest reviews are submitted by our customers after their stay at Heritage

                Average guest rating

                7.8out of 10
                Fabulous
                Based on 83 reviews

                Rating by category:

                Location
                9.3
                Rooms
                10.0
                Value
                9.6
                Service
                10.0

                Individual guest reviews

                • Family with children
                  9.2

                  The Villas were fantastic, Ideal home away from home for a visit to Queenstown. Well heated especially the underfloor in the bathroom onsuite. I would recommend a stay at the villas to anyone as this is value for money when you can sleep six.

                • Family with children
                  8.2

                  Staff were most helpful. Surrounding area was good for walking

                  Just that too far from the township to walk with young children especially. Spa seemed expensive on face value

                • Family with children
                  8.2

                  Excellent quality, views, great staff

                  Internet access costs ridiculous and their methodology of calculating download volume was incorrect

                • Family with children
                  6.4

                  The roomlarge and spacious and clean. Quiet

                  Pool very cold and hotel beginnng to look tired. Remeber pool and fireplaces a s a feature when stayed 6 years ago. It is the previous warmth and pool that was well warmed that made the stay great last time and why we returned.

                • Group of friends
                  10.0

                  Fantastic stay, very close to Queenstown and a wonderful view. Facilities are awesome, service excellent, good value for money in a lovely hotel. We will definitely stay there again. Thank you

                • Family with children
                  4.6

                  Location

                  Need upgrate room, TV very old and brekfast was disspointed waited for hot buffer for 20 min, sheff was running very behind and no hot food delivered to hot stand. lots people left without hot food.

                • Single
                  7.8

                  The view from the Lakeside rooms are sensational

                  I can't think of anything I disliked about the hotel. I enjoy staying at this hotel. I have stayed there three times and expect I will again in the future.

                • Older travelers
                  6.2

                  We liked the friendly way we were greeted , and the set out of the hotel rooms that allowed for a quiet nights sleep . Also the pool and gym area was very good .

                  We didnt enjoy our breakfast experience , it was quite un organised as far as staffing numbers were concerned.

                • Older travelers
                  7.4

                  I liked the views from the hotel and when we had any problems with the room it was sorted out promptly for us. Lisa on the front desk was particularly good to us.

                  I thought that the charging of 20% extra for food and drink on public holidays was outrageous. You don't pay a surcharge for room cleaning etc so why the extra for food?

                • Older travelers
                  5.0

                  I was not very impressed with the service on arrival. The girl who served us was not very friendly but the staff on departure were a lot better. I was surprised there was no wireless internet and the internet bill was very expensive for the time I used it. Towels and robes were old and worn. Mould was visible around the showers edges. Very poor in general.

                • Older travelers
                  8.8

                  Where it was situated very quiet and peaceful for us. The staff were were very friendly and helpful. the views and scenery around the area. was beautiful. we would recommend this place to all people. we are a mature couple so found every thing very good mind you we have never stayed in a hotel for about30 years so it was a real luxury for us. we just needed some special time away to celebrate our 50 years marriage

                • Couple
                  5.0

                  Just the size of the bed and quality sheets.

                  The room was outdated, ugly and boring.

                • Older travelers
                  8.2

                  Perfect location in a wonderful setting;wide range of room types,very relaxed atmosphere.

                • Older travelers
                  3.2

                  was very dissapointed in hotel was nothing like i veiwed on the internet found it to be very much in need of revamp

                • Older travelers
                  6.6

                  Comfortable spacious room with lake view, everything on site if you want. Pool restaurant all on site. Secure parking in cool environment.

                  Out of town on steep hill therfore car needed.

                How to reach hotel

                hotel Heritage Hotel - Queenstown Queenstown location
                Show big map »

                Hotel Address:

                91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111

                Get directions
                City Center
                • Queenstown
                  1.1 mi
                Airports
                Restaurants
                • MacKenzies Bar & Restaurant @ The Heritage
                  200 ft
                • Vknow (cuisine: Contemporary)
                  2600 ft
                Ski areas
                • Coronet Peak
                  1.1 mi
                Hotel information
                • Check-In:
                  from  2 pm
                • Check-Out:
                  until  10 am
                • Number of rooms:
                  175

                Hotel Awards

                New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

                According to guest reviews, the hotel has been rated as
                Best Design Hotels in New Zealand

                Use Badge